For convenience store owners, speed and ease of use are essential for their POS systems. Customers want to know that they can stop by your store, grab their snacks, and drinks, and play the lottery in a fast and efficient manner. The best POS system for a convenience store should help you move customers through your line quickly while also providing you with the data and tools you need to manage your business effectively.
There are many different types of POS systems on the market, so it’s important to do your research to find the one that will work best for your store.
We’ve compiled a list of features you should seek out when building a custom POS System for your convenience store. With these tools, you can satisfy your customers’ expectations of speed and gain a loyal base to help you grow.
The Top Features for Convenience Store POS Systems
Most POS Systems are comprised of a few different parts that make up the complete system. Paying attention to each component is crucial to building the most effective system for your business.
1. Payment Terminal
The first is the payment terminal, which is used to process transactions. For a modern business to succeed, you should be searching for a touchscreen solution big enough to display your items and pricing. If you want to keep your customer’s attention focused on the sale, go for an all-in-one solution that doesn’t require them to look away from the screen to input their payment information.
Payment terminals come in all shapes and sizes, but a good rule of thumb for convenience stores is a system that measures between 12″ and 15″ diagonally across the screen. This size screen gives you enough real estate to show your items and pricing without being too big and bulky for your countertop.
In addition to screen size, you’ll need to consider what’s inside as well. Look for a POS System that has a fast processor and plenty of RAM to support your business. Quad-core and even Six-core devices are popular for businesses looking to keep the line moving and customers flowing through the door.
2. Operating System
The second is the software, which is used to manage inventory, track sales, and provide insights into your business. If you’re still using spreadsheets to manage your stock room, upgrading to a new POS System with built-in analytics is a must.
Some POS Systems are built on Android while others are built on Windows. Both have their benefits for convenience stores, but you should find something you are comfortable with and can easily train your staff to use.
POS systems with cloud-based software are becoming increasingly popular because they allow you to access your data from anywhere and make changes on the fly. If you have multiple locations, this type of system can be a lifesaver.
The third is the hardware, that completes your POS ecosystem and helps you run your business. When you’re considering what type of hardware to purchase, start with the basics and build from there.
For example, a barcode scanner is an essential part of any convenience store POS system because it speeds up the check-out process and helps you keep track of inventory. The last thing you want to do is manually enter SKUs or barcodes into the system when rush hour hits.
Next, a cash drawer is critical for convenience stores because so many patrons use cash for their transactions. Choosing a POS system that can easily accommodate the peripherals you need will save you time and money in the long run.
Customer-facing screens are another popular option for convenience stores. These screens can be used to upsell customers on items they may want or need, and they can also be a great way to promote deals and specials. But most importantly, they keep your patrons informed throughout the transaction. They can display the price of each item as their scanned so there aren’t any surprises.
Finally, thermal receipt printers are a must-have for any business, but they are particularly important for convenience stores. Thermal printers print faster than traditional printers, so your customers won’t be waiting around for their receipts.
Starting Your Search for Your Convenience Store POS System
When you’re searching for a POS system, it’s important to consider all of the different components that make up the complete system. Paying attention to each component is crucial to building the most effective system for your business.
Keep these features in mind when you are shopping and vetting potential solutions for your convenience store — and you’ll set yourself up for success.
Need help finding the perfect POS System for your business? Talk to our experts here.